Privacy policy

Last updated: May 2026

The Stage Shop (operated by Stage Collective Pty Ltd, ABN 40 692 294 018) is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

What Information We Collect

We collect personal information you provide when you place an order, create an account, contact us, or subscribe to our mailing list. This may include your name, email address, phone number, shipping and billing address, and payment details.

We also automatically collect certain technical data when you visit our website, including your IP address, browser type, and pages visited, via cookies and analytics tools.

How We Use Your Information

We use your personal information to:

  • Process and fulfil your orders
  • Communicate with you about your purchase or enquiry
  • Send you marketing emails where you have opted in (you may opt out at any time)
  • Improve our website and services
  • Comply with our legal obligations

Disclosure to Third Parties

We share your information only as necessary with:

  • Shopify Inc — our ecommerce platform (hosts and processes order data)
  • Payment processors — to securely process your payment
  • Shipping and logistics providers — to deliver your order
  • Email marketing platforms — where you have subscribed to communications

We do not sell your personal information. We do not share it for any purpose beyond what is described above.

Some third-party providers may be located outside Australia. Where this occurs, we take reasonable steps to ensure they handle your information in a manner consistent with the APPs.

Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies for analytics, advertising, and site improvement purposes to enhance your browsing experience. This includes tools operated by third parties such as Google, Meta, and Microsoft. Usage data collected through these tools may be shared with those providers in accordance with their own privacy policies. You may disable cookies through your browser settings, though some features of our website may not function correctly as a result.

Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access. Payment transactions are encrypted and processed by our payment provider — we do not store full card details.

Your Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Opt out of marketing communications at any time via the unsubscribe link in any email or by contacting us directly

Complaints

If you have a concern about how we have handled your personal information, please contact us first. If we are unable to resolve your complaint, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or on 1300 363 992.

Contact Us

For any privacy-related enquiries or requests:

The Stage Shop
Email: hello@thestageshop.com
Mail: 50 Sir Donald Bradman Drive, Mile End SA 5031, Australia